隐私政策

欢迎您使用迈步机器人，该APP用于深圳市迈步机器人科技有限公司（以下简称“我们”）的智能设备，我们深知个人信息对您的重要性，并会尽全力保护您的个人信息安全可靠。我们致力于维持您对我们的信任，恪守以下原则，保护您的个人信息：权责一致原则、目的明确原则、选择同意原则、最少够用原则、确保安全原则、主体参与原则、公开透明原则等。同时，我们承诺，我们将按业界成熟的安全标准，采取相应的安全保护措施来保护您的个人信息。 请在使用我们的产品（或服务）前，仔细阅读并了解本《隐私政策》。

最近更新日期：2025年5月8日。

我们如何收集和使用您的个人信息

个人信息是指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。 我们仅会出于本政策所述的以下目的，收集和使用您的个人信息。

使用我们的产品或服务

在您使用迈步机器人的过程中，为了保证产品和服务相应功能的正常实现，您可能需要向我们提供您的以下信息：您的姓名（可不使用真实姓名）或昵称，我们也可能收集您接入我们产品或服务的IP地址、时间信息、OAID、MAC地址。如果您拒绝提供此类信息，我们将无法为您提供相应的服务，但不会影响您使用产品和服务的其他功能。

必要时APP会请求您的以下系统权限，这些系统权限均不会默认开启，只有经您授权才会在特定功能或服务触发时使用，您也可以随时撤回授权。

1. 蓝牙权限：App会在您搜索设备和使用设备时访问您的蓝牙权限。
2. 定位权限：App会在您搜索设备时访问您的定位权限，用于提高蓝牙搜索的准确性。

第三方SDK信息

1. 阿里weexSDK

• SDK包名: com.taobao
• SDK用途: uni-app基础模块默认集成，用于渲染uniapp的nvue页面引擎
• 隐私权政策链接/官网: https://weexapp.com/zh/docs/

2. uni-app(5+、web2app)

• SDK包名: io.dcloud
• SDK用途: 基础模块SDK，我们的产品基于DCloud uni-app(5+ App/Wap2App)开发，应用运行期间需要收集您的设备唯一识别码（IP地址、时间信息、OAID、MAC地址）以提供统计分析服务，并通过应用启动数据及异常错误日志分析改进性能和用户体验，为用户提供更好的服务
• 隐私权政策链接/官网: https://ask.dcloud.net.cn/protocol.html

3. MSA移动安全联盟

• SDK包名: com.msa.security
• SDK用途: 用于增强应用的安全性和防止恶意行为
• 可能获取的个人信息类型: 设备信息、位置信息、网络信息等
• 调用的设备权限: 获取网络状态、读取设备信息、访问Wi-Fi状态
• 隐私权政策链接/官网: https://www.msa.com/privacy

我们如何共享、转让、公开披露您的个人信息

共享

我们不会向其他任何公司、组织和个人分享您的个人信息，但以下情况除外：

1. 在获取明确同意的情况下共享：获得您的明确同意后，我们会与其他方共享您的个人信息。
2. 我们可能会根据法律法规规定，或按政府主管部门的强制性要求，对外共享您的个人信息。
3. 与我们的关联公司共享：您的个人信息可能会与我们关联公司共享。我们只会共享必要的个人信息，且受本隐私政策中所声明目的的约束。关联公司如要改变个人信息的处理目的，将再次征求您的授权同意。
4. 与授权合作伙伴共享：仅为实现本隐私政策中声明的目的，我们的某些服务将由授权合作伙伴提供。我们可能会与合作伙伴共享您的某些个人信息，以提供更好的客户服务和用户体验。例如，我们聘请来提供第三方数据统计和分析服务的公司可能需要采集和访问个人数据以进行数据统计和分析。在这种情况下，这些公司 必须遵守我们的数据隐私和安全要求。我们仅会出于合法、正当、必要、特定、明确的目的共享您的个人信息，并且只会共享提供服务所必要的个人信息。 对我们与之共享个人信息的公司、组织和个人，我们会与其签署严格的保密协定，要求他们按照我们的说明、本隐私政策以及其他任何相关的保密和安全措施来处理个人信息。

转让

我们不会将您的个人信息转让给任何公司、组织和个人，但以下情况除外：

1. 在获取明确同意的情况下转让：获得您的明确同意后，我们会向其他方转让您的个人信息；
2. 在涉及合并、收购或破产清算时，如涉及到个人信息转让，我们会在要求新的持有您个人信息的公司、组织继续受此隐私政策的约束，否则我们将要求该公司、组织重新向您征求授权同意。

公开披露

我们仅会在以下情况下，公开披露您的个人信息：

1. 获得您明确同意后；
2. 基于法律的披露：在法律、法律程序、诉讼或政府主管部门强制性要求的情况下，我们可能会公开披露您的个人信息。

我们如何保护您的个人信息

1. 我们已使用符合业界标准的安全防护措施保护您提供的个人信息，防止数据遭到未经授权访问、公开披露、使用、修改、损坏或丢失。我们会采取一切合理可行的措施，保护您的个人信息。例如，在您的浏览器与“服务”之间交换数据（如信用卡信息）时受 SSL 加密保护；我们同时对我们网站提供 https 安全浏览方式；我们会使用加密技术确保数据的保密性；我们会使用受信赖的保护机制防止数据遭到恶意攻击；我们会部署访问控制机制，确保只有授权人员才可访问个人信息；以及我们会举办安全和隐私保护培训课程，加强员工对于保护个人信息重要性的认识。
2. 我们会采取一切合理可行的措施，确保未收集无关的个人信息。我们只会在达成本政策所述目的所需的期限内保留您的个人信息，除非需要延长保留期或受到法律的允许。
3. 互联网并非绝对安全的环境，而且电子邮件、即时通讯、及与其他我们用户的交流方式并未加密，我们强烈建议您不要通过此类方式发送个人信息。
4. 互联网环境并非百分之百安全，我们将尽力确保或担保您发送给我们的任何信息的安全性。如果我们的物理、技术、或管理防护设施遭到破坏，导致信息被非授权访问、公开披露、篡改、或毁坏，导致您的合法权益受损，我们将承担相应的法律责任。
5. 在不幸发生个人信息安全事件后，我们将按照法律法规的要求，及时向您告知：安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。我们将及时将事件相关情况以邮件、信函、电话、推送通知等方式告知您，难以逐一告知个人信息主体时，我们会采取合理、有效的方式发布公告。 同时，我们还将按照监管部门要求，主动上报个人信息安全事件的处置情况。

您的权利

按照中国相关的法律、法规、标准，以及其他国家、地区的通行做法，我们保障您对自己的个人信息行使以下权利：

1. 访问您的个人信息 您有权访问您的个人信息，法律法规规定的例外情况除外。如果您想行使数据访问权，您可以通过应用中的个人信息页面进行查看。
2. 更正您的个人信息 当您发现我们处理的关于您的个人信息有错误时，您有权要求我们做出更正。您可以通过应用的个人信息页面进行修改操作。
3. 删除您的个人信息 在以下情形中，您可以向我们提出删除个人信息的请求：

• 如果我们处理个人信息的行为违反法律法规；
• 如果我们收集、使用您的个人信息，却未征得您的同意；
• 如果我们处理个人信息的行为违反了与您的约定；
• 如果您不再使用我们的产品或服务；
• 如果我们不再为您提供产品或服务。 当您从我们的服务中删除信息后，我们可能不会立即备份系统中删除相应的信息，但会在备份更新时删除这些信息。

本隐私政策如何更新

我们可能适时会对本隐私政策进行调整或变更，本隐私政策的任何更新将以标注更新时间的方式公布在我们网站上，除法律法规或监管规定另有强制性规定外，经调整或变更的内容一经通知或公布后的7日后生效。如您在隐私政策调整或变更后继续使用我们提供的任一服务或访问我们相关网站的，我们相信这代表您已充分阅读、理解并接受修改后的隐私政策并受其约束。

如何联系我们

如果您对本隐私政策有任何疑问、意见或建议，通过以下方式与我们联系： 邮箱：milebot@milebot.com.cn

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Privacy Policy

Welcome to 迈步机器人. This app is designed for the smart devices of Shenzhen MileBot Robotics Co., Ltd. (hereinafter referred to as "we"). We understand the importance of personal information to you and are committed to ensuring the security and reliability of your personal data. We strive to maintain your trust and adhere to the following principles to protect your personal information: the principle of consistency in rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of data minimization, the principle of security assurance, the principle of user participation, and the principle of transparency.

We promise to take appropriate security measures in accordance with industry-standard security practices to protect your personal information. Please carefully read and understand this Privacy Policy before using our products or services.

Last updated: May 8, 2025.

How We Collect and Use Your Personal Information

Personal information refers to any data recorded electronically or otherwise that can identify a specific individual alone or in combination with other information, or that reflects a specific individual's activity.

We collect and use your personal information only for the purposes described in this policy.

Using Our Products or Services

While using 迈步机器人, you may need to provide us with the following information to ensure the proper functioning of the product and services:

• Your name (you may use a nickname instead of your real name)
• IP address, timestamp information, OAID, and MAC address

If you choose not to provide this information, we may not be able to offer certain services to you, but it will not affect other functionalities of the product or service.

The app may request the following system permissions when necessary. These permissions are not enabled by default and will only be used with your authorization when triggered by specific functions or services. You can withdraw your authorization at any time:

1. Bluetooth permission: Required when searching for and using your device.
2. Location permission: Required when searching for your device to improve Bluetooth search accuracy.

Third-Party SDK Information

1. Ali Weex SDK

• SDK Package Name: com.taobao
• SDK Purpose: Default integration in Uni-app's basic modules, used for rendering the nvue page engine in UniApp
• Privacy Policy Link/Official Website: https://weexapp.com/docs/api/weex-variable.html

2. Uni-app (5+, web2app)

• SDK Package Name: io.dcloud
• SDK Purpose: A basic module SDK, our products are developed based on DCloud's Uni-app (5+ App/Wap2App). During app operation, it collects your device's unique identifiers (IP address, time information, OAID, MAC address) for statistical analysis and to improve performance and user experience through app launch data and error logs
• Privacy Policy Link/Official Website: https://ask.dcloud.net.cn/protocol.html

3. MSA Mobile Security Alliance

• SDK Package Name: com.msa.security
• SDK Purpose: Used to enhance the security of the application and prevent malicious behavior
• Possible Personal Information Types Collected: Device information, location information, network information, etc
• Device Permissions Requested: Access network status, read device information, access Wi-Fi status
• Privacy Policy Link/Official Website: https://www.msa.com/privacy

How We Share, Transfer, and Disclose Your Personal Information

Sharing

We do not share your personal information with any companies, organizations, or individuals, except in the following cases:

1. With explicit consent: We will share your personal information with other parties after obtaining your explicit consent.
2. Compliance with legal obligations: We may share your personal information as required by law, regulations, or government authorities.
3. Sharing with affiliated companies: Your personal information may be shared with our affiliates. We will only share necessary personal information and ensure compliance with this Privacy Policy. If the affiliated company intends to change the processing purpose of the data, they will seek your authorization again.
4. Sharing with authorized partners: Some services provided in this Privacy Policy are delivered by authorized partners. To improve customer service and user experience, we may share certain personal information with these partners. For example, companies providing third-party data analytics may need access to personal data for statistical purposes. These companies must comply with our data privacy and security requirements and will only use the information for legitimate, necessary, and specified purposes.

For companies, organizations, and individuals with whom we share personal information, we will enter into strict confidentiality agreements and require them to process data in accordance with our instructions, this Privacy Policy, and applicable confidentiality and security measures.

Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following cases:

1. With explicit consent: We will transfer your personal information to other parties after obtaining your explicit consent.
2. Business transactions: In the case of a merger, acquisition, or bankruptcy, if personal information transfer is involved, we will require the new entity to comply with this Privacy Policy, or we will request that they seek your consent again.

Public Disclosure

We will only publicly disclose your personal information in the following circumstances:

1. With your explicit consent
2. As required by law: When disclosure is mandated by law, legal proceedings, litigation, or government authorities.

How We Protect Your Personal Information

1. We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss. Measures include:
   • SSL encryption for data exchange between your browser and our services (e.g., credit card transactions).
   • HTTPS secure browsing for our website.
   • Encryption technologies to ensure data confidentiality.
   • Trusted protection mechanisms to prevent malicious attacks.
   • Access control mechanisms to ensure only authorized personnel can access personal information.
   • Security and privacy training for employees.
2. We take all reasonable measures to minimize the collection of personal information and retain your data only for the period necessary to fulfill the purposes stated in this policy unless an extended retention period is required by law.
3. The internet is not completely secure, and communications via email, instant messaging, and other channels may not be encrypted. We strongly recommend that you do not share personal information through such channels.
4. Although we strive to protect your information, no system is completely secure. If our security measures are compromised, leading to unauthorized access, disclosure, modification, or loss of data that affects your legal rights, we will assume the corresponding legal responsibility.
5. In the event of a personal information security incident, we will inform you in accordance with legal requirements, detailing the incident, potential impact, measures taken, recommendations for mitigating risks, and available remedial actions. Notifications may be sent via email, letter, phone call, or push notification. If individual notification is not feasible, we will take reasonable and effective measures to issue an announcement. We will also report the handling of the incident to the regulatory authorities as required.

Your Rights

In accordance with applicable laws and regulations, you have the following rights regarding your personal information:

1. Access Your Personal Information
   • You have the right to access your personal information, except where exceptions apply under the law. You can view your personal data through the personal information page in the app.
2. Correct Your Personal Information
   • If you find any inaccuracies in your personal information, you have the right to request a correction via the personal information page in the app.
3. Delete Your Personal Information
   • You may request the deletion of your personal information under the following circumstances:
     • If our data processing violates laws or regulations.
     • If we collect or use your personal information without consent.
     • If our processing violates an agreement with you.
     • If you no longer use our products or services.
     • If we no longer provide products or services to you.
   • Deleted data may not be immediately removed from our backup system but will be permanently deleted when backups are updated.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the latest update date. Unless otherwise required by law, the updated policy will take effect seven (7) days after notification or publication. If you continue to use our services after the updated policy becomes effective, we consider that you have read, understood, and agreed to the revised policy.

How to Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us via email:

Email: milebot@milebot.com.cn